In 2016, while working at his family-run business, Arpit Khandelwal encountered a dilemma. He observed a common organizational issue faced by several businesses when handling certain processes like sending follow-up messages, scheduling appointments, etc. Moreover, the current method being used was inefficient.

After collecting data and doing significant research himself, he discovered there was no solution available at the time. He wanted to change this. So, he thought, why not create the solution himself?

SMBs wish to strengthen and maintain their customer relationships across various channels and drive more conversions. But, how can they do this effectively?

Arpit Khandelwal wanted to design an easy-to-use system that could help optimize various business operations across industries. With this thought, came the realization that an all-in-one platform equipped with unique sales and marketing features was the key.

In January 2020, Arpit Khandelwal, IIT Bombay alumnus and ex-Ola Bike (Core Team), launched an innovative effective sales and marketing solution – NeoDove!
By combining ‘Neo’ meaning new with ‘Dove’ – one of the earliest methods of communication, the name ‘NeoDove’ represents a new way of efficient communication for businesses across industries.

With NeoDove, businesses could easily optimize and streamline several business processes. Equipped with an efficient autodialer, lead management, team monitoring and multichannel engagement capabilities, NeoDove quickly established itself as India’s leading telecalling CRM platform and only continues to grow.